Desk experiment: Author stands up for lean (literally)
I would first like to express thanks to everyone for the e-mails I have received in response to my previous blog postings. I am pleased to see that there are plenty of individuals thinking outside the box. Continuous improvement and lean manufacturing theories make sense but are not easy to implement. Lean advocates, hang in there!
For this blog, I am going to stray from my usual topics on employee involvement and culture building. I’d like to walk you through a recent experiment of mine.
I came across a blog six months ago about an executive who switched from his traditional “sit-down desk” to a “stand-up desk”. He remarked that he loved the new desk and would never switch back. This concept fascinated me and I investigated it further. I read many articles and, as it turns out, Thomas Jefferson, Ernest Hemingway, Winston Churchill and many others worked on their feet up to 10 hours a day.
I was inspired by this dynamic concept. I thought if implemented creatively, it could benefit supervisors on the production floor. But I knew that this was an unusual concept and wouldn’t be accepted right away.
I had to try it for a period of time and demonstrate the possibilities. After all, if the stand-up desk is good enough for a man as intelligent as Thomas Jefferson, it’s worth a shot, right?
I wanted to approach this experiment as I would if I was manipulating an assembly line or fabrication operation. So, before building the stand-up desk, I asked myself some very basic questions, many of which were based on 5-S concepts.
What do I have at my sit-down desk that I can do without?
(Seiri - Go through all materials and keep only essential items.)
What can I do to ensure that everything has its place?
(Seiton - There should be a place for everything and everything should be in its place.)
What do I need to keep the desk area neat and orderly?
(Seisō - Keep the workplace clean and neat.)
What is my standard work?
(Seiketsu - Work practices should be standardized.)
How much space do I really need?
What do I need to maintain comfort while at the desk?
As I built this desk, I did many trials and errors before bringing it to the floor. It took about a month of contemplation and modification before it was ready. Once I had exactly what I felt could be trialed safely and comfortably, I made the leap and trashed my traditional desk.
During this experiment, I’ll confess I was laughed at and labeled as “wacky” by some of my colleagues. That’s OK; a lot of new ideas receive ridicule before respect. I have now had my new desk for four months and, in my opinion, the stand-up desk has many positive benefits when looking at it from a lean perspective.

It is structured much like an assembly operation should be structured. I only have what I need when I need it. All of my materials (phone, keyboard, monitor, files, trash can) are within arm’s reach. I only have the amount of flat surface my standard work requires. On the occasion that I need more surface for writing or reading (periodical work), I have a flat surface that rolls out from under the desk and can be returned easily. As you can see from the picture, there was a lot of space saved as well - 50 square feet!
Everything on my desk has its place. Due to the fact that there is only enough space for what I need, it is very easy to keep neat and organized. I no longer have stacks of random papers, Post-its or folders. On the right side of my desk, I have a broom holder and a dustpan to sweep my area at the end of each day. This task is much easier with the new desk because the floor is visible and accessible on all sides.
As far as ergonomics, it is very comfortable. In my research, I found that when standing, it helps to elevate a foot to relieve strain from your back, so I added a bar across the bottom 6 inches from the floor. I also have a padded mat in front of the desk to reduce any fatigue. The monitor is at eye level and the keyboard is at a height that would suit most individuals.
I have found that this desk has made me more active and I feel more energetic. Instead of “zoning out” in front of the computer (which occasionally happens to everyone), I do what I have to do and move on to more activity. This has led me to have faith that this would be a good cultural tool in the manufacturing community when linked with other lean measurements.
I have to assume that organizations (including mine) will not make this a standard, but if they do, great. If you do decide to try it and it is hard for the first week or so, maintain and focus. It gets better; it has value and it’s a good change.
I highly suggest that continuous improvement-driven individuals give this a try. I have read very little negative comments from the people who have tried it. I believe this would help standardize a supervisor’s work, promote dynamic 5-S practices and result in elevated activity on the manufacturing floor.
It’s an idea that has been beneficial personally and has the potential to be beneficial to others. Please let me know what you think of this experiment; and if you try it, please send me your experience.
Thanks.
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Filed Under: Featured, Lean Manufacturing | Tags: business management, change management, Lean Manufacturing, People Management

Comments
By Simon Lum on March 23rd, 2010 at 10:25 pm
This is a great idea and I will try it out at the next opportuned time. We tell our supervisors that they must spend time out on the floor doing what they are supposed to do - supervise work. Yet they have a large table cluttered with files and manuals, unclosed work orders, computers and a piles of paperwork that should have been filed away a long time ago.
Another thought entered my mind as I read your article. Supervisors are loaded with so much “desk” work - replying emails, closing work orders, replying emails, working out the work schedule that they hardly have the time to supervise work. They have more administrative work than their bosses!
At one job, I implemented a “production support team” where all the filings of completed work orders are done, schedules prepared, reports are printed so as to spare the supervisors of all administrative work. Of course, supervisors have their inputs into the preparation but they will not be spending so much time at their desks.
And of course, if they have a stand-up desk, that will help tremendously!
Thanks for your tip.
Simon
By Eric Bigelow on March 24th, 2010 at 10:12 am
No problem. Thanks for your comment. Keep me updated.