About the Author

Name: Jeff Shiver

Web Site: Link

Bio: As managing principal for People and Processes, Jeff Shiver helps organizations implement best practices for maintenance and operations. Prior to this post, Jeff was a practitioner who worked 25 years in manufacturing and facilities with companies such as Procter and Gamble, IBM and Mars North America, where Jeff spent the bulk of his career. His experience includes maintenance and reliability, project and controls engineering, information technology and operations in manufacturing and corporate management roles.

Articles written by Jeff Shiver

The importance of visible leadership

The importance of visible leadership

By Jeff Shiver • on September 28, 2010

Just this week, I caught a few moments of the reality show where the CEO goes out “undercover” – albeit with a film crew – to capture what’s

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In a learning organization, you must learn needs of workforce

In a learning organization, you must learn needs of workforce

By Jeff Shiver • on September 20, 2010

Before you attempt to ask people to learn something new, you should take a few minutes to diagnose their needs and how they might learn best. See, not

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Workplace lessons learned from a baseball game

Workplace lessons learned from a baseball game

By Jeff Shiver • on September 10, 2010

As some of you know, I spend a fair amount of time working in California. It happens I was there last week and thought I would share a story from that

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A workplace situation. You’re in charge. What would you do?

A workplace situation. You’re in charge. What would you do?

By Jeff Shiver • on August 10, 2010

Recently, I have been outside of the United States facilitating a “Skills for Maintenance Leadership and Supervision” course. One of the things that

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Employ standard work in maintenance tasks

Employ standard work in maintenance tasks

By Jeff Shiver • on August 4, 2010

In many organizations, the focus on maintenance tasks is too general in nature, trusting the craftsperson to do the right thing. While we should trust

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Attain the double vision of reliability AND maintainability

Attain the double vision of reliability AND maintainability

By Jeff Shiver • on June 23, 2010

Have you got double vision? I hope you do, but not in the sense I bet that you are thinking. No, I’m not talking about having one too many or that splitting

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Do you have a matrix to prioritize work orders?

Do you have a matrix to prioritize work orders?

By Jeff Shiver • on June 2, 2010

One of the challenges that many organizations face is maintaining work order priorities in the wake of the emotional squeaky wheel that yells the loudest.

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More from this Author

Important considerations for maintenance planning and scheduling

In this post, we will continue with answering a couple of planner/scheduler questions. How do you initially train someone new to the planner/scheduler position? First, let’s talk about the selection

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Craft skills: Who are you going to call when it hits the fan?

While it seems that every day as of late reminds us of impending doom and gloom, Neil Strauss gives us a new book entitled “Emergency” that details actions to take when disaster strikes. It

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