About the Author

Name: Rex Gallaher

Web Site: Link

Bio: Rex Gallaher (CMRP, CPMM, BSME, BSIE, MSM) is a founding member of SMRP. He writes and speaks on logistics, design of work, management, leadership, motivation, quality and organizational change. For the last 12 of his 40 working years, he instituted – as the executive leader of the U.S. Postal Service’s Maintenance Technical Support Center – an ongoing leadership mentoring program, evolved the national PM program to be a quasi run-time value-added process, and championed reliability excellence into management and craft training. He is also an executive coach. He received the ASME Smarrow Award in 2001 for his lifetime efforts to evolve maintenance as a profession.

Articles written by Rex Gallaher

Work/life lessons and 16 important things to ponder

Work/life lessons and 16 important things to ponder

By Rex Gallaher • on August 12, 2009

This is my last blog submission until later this year. It has been an interesting nine months, and I have heard from a lot of my fellow maintenance professionals.

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You need to take care of your customers, your operators and your techs!

You need to take care of your customers, your operators and your techs!

By Rex Gallaher • on July 10, 2009

The customer is the end reason that the plant exists. However, the people who interact with the customer are employees. Management’s focus must be

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Questions, comments and random thought triggers on maintenance

Questions, comments and random thought triggers on maintenance

By Rex Gallaher • on July 8, 2009

I evaluate maintenance operations on the existence of effective PM programs, a working and meaningful work order and information system, effectiveness

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The rise of autonomous operator maintenance and work redesign

The rise of autonomous operator maintenance and work redesign

By Rex Gallaher • on June 16, 2009

My blog entry on the “White Glove Story” got close to the idea of operator maintenance. My study on the coal gasification generating plant

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The ‘White Glove Story’ and dirty little TPM secrets

The ‘White Glove Story’ and dirty little TPM secrets

By Rex Gallaher • on June 11, 2009

Several years ago, a group called the Maintenance Excellence Roundtable met on the West Coast to present what it had accomplished during the previous year

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Can maintenance and operations coexist? A radical process change story

Can maintenance and operations coexist? A radical process change story

By Rex Gallaher • on May 26, 2009

My previous blog described a plant with no supervisors and with self-directed work teams that handled maintenance and operations. Most of us come from

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How to enable process redesign and CMMS success

How to enable process redesign and CMMS success

By Rex Gallaher • on May 5, 2009

A blog from Kris Bagadia on “10 factors to a successful CMMS implementation” triggered a memory of attempting this in my preretirement days,

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More from this Author

TPM without supervisors (it is possible!)

This is my third posting on maintenance supervisors (all supervisors). I started with a dilemma created by the redesign of a plant maintenance supervisors’ work. A reduction in the administrative

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The supervisor must be more than a boss

My previous blog post began this rambling discussion about supervisors. I brought up the dilemma of what happens when we redesign work so that a portion of a supervisor’s duties are streamlined,

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The maintenance supervisor enigma

In my pre-retired life, I managed the development of maintenance procedures, PM programs, methods and service tools for all deployed equipment within the U.S. Postal Service. We also monitored our maintenance

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