Section » People Management
Manufacturing improvement and the Rolling Stones
If you’re like me, you’ve listened to the Rolling Stones over the years. Their contemporaries, the Beatles, became more artistic and lyrical as they evolved. (”Not that there’s anything wrong with that,” as Jerry Seinfeld would say.) But for driving party music, the Stones, even after all these years, are still hard for
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Expert advice on how to deal with difficult people
One of the first people to study difficult employees in the workplace and to assign specific characteristic descriptors to these groups of people was Robert M. Branson. In 1981, he wrote a book called “Coping with Difficult People.” In this book, he identifies seven categories of difficult
A game plan to resolve conflict in the workplace
Conflict in the workplace seems to be a fact of life. We’ve all seen situations where different people with different goals and needs have come into conflict. And, we’ve all seen the often-intense personal animosity that can result. Organization leaders are responsible for creating a work
Effective strategies for coaching and developing your employees
Performance coaching is not about disciplinary action, nor is it about accountability (although it may promote accountability in the long term). It is really about leadership development - teaching your team of supervisors, managers and leaders the skills and behaviors that are necessary to perform their
Effective communication: Turn this weakness into a strength
Corporate leaders are trained in economics, strategy and a variety of other business skills. Few are trained in communication, yet experts agree that communication is one of the most important skills leaders should have on their list of competencies. To ensure successful communications within your
Are you a leader or are a manager? Do you know the difference?
Leaders who lead by example are mentors and role models, building business results through relationships and integrity. Before delving into the topic of Leadership Example, it is helpful to define leaders and leadership. Beginning with the root word of lead, Webster’s Dictionary defines lead as
Work/life lessons and 16 important things to ponder
This is my last blog submission until later this year. It has been an interesting nine months, and I have heard from a lot of my fellow maintenance professionals. My self-interest in doing this has been to somehow improve the lives of all who toil for a living. I have had as an undercurrent the “spirituality”
Change is painful, difficult, a bother and (oh, by the way) a necessity
This blog article will cover the element of Change from the VOICE (Vision, Organization, Involvement, Change and Example) model. Great organizations are always changing. I don’t mean change for the sake of change; I mean planned, structured, progressive change that enables organizations to grow,
Creating culture of involvement is challenging, but so worth it
In my previous blog article, we discussed the leader’s vision and how to compellingly and passionately communicate the vision in order to motivate and inspire people to take action. We also discussed the importance of structuring your organization for success and including, as part of that structure,
Great leaders speak with a resounding VOICE!
You have probably heard the saying, “People don’t leave jobs, they leave leaders.” So, what does it take to be a leader (person in charge [PIC], supervisor, manager, executive) for whom people love to work? What are the things that they do, the skills and behaviors that they demonstrate,
