Section » People Management
The importance of visible leadership
Just this week, I caught a few moments of the reality show where the CEO goes out “undercover” – albeit with a film crew – to capture what’s really happening in the trenches of an organization. It reminded me of how frequently we fail to understand what’s going on in our own world during the off-shifts and so on. As I have mentioned many
More Articles
The value chain: No longer just for task-related processes
Would you like to maximize the value impact of your talent management process? Consider conducting a value chain analysis of your organization’s logistical activities for recruiting, hiring, retaining and growing your human capital. Companies most often think of the value chain as it relates to manufacturing
How do your employees really feel about their jobs, the company?
The Jet Blue flight attendant who wigged out last week, while admittedly demonstrating in an overly dramatic way that he was fed up with his job, is a sign of things to come if employers do not start paying attention to their employees. In the event that you have missed the news this past week, the Jet
A workplace situation. You’re in charge. What would you do?
Recently, I have been outside of the United States facilitating a “Skills for Maintenance Leadership and Supervision” course. One of the things that I enjoy doing in these supervision courses is to provoke the group with situational scenarios and ask them how they would respond. Fortunately or not,
Developing your leadership skills through mentoring
Mentorship refers to a personal developmental relationship in which a more experienced or more knowledgeable person helps a less experienced or less knowledgeable person. The receiver of mentorship was traditionally
When it comes to strategic planning, don’t forget the people
It has been the norm for decades that organizational strategic plans have been created by upper levels of management. Annually, the best and the brightest division heads come together to brainstorm the company’s strategic challenges and solutions, articulate the vision for strategic growth, and formulate
How to lead your company to success in a downturn
Leadership is a very broad and nebulous term. Generally accepted definitions of leadership are “The activity of leading” and/or “A person who rules or guides or inspires others.” By these definitions, anyone can be a leader, whether you formally manage and lead a team as a manager or supervisor
Emotional Intelligence: It’s link to improving productivity and profitability
What is Emotional Intelligence? If you ask this question, you will probably get many different and vague answers. The fact is that the concept of EI in the workplace and the connection between EI and leadership abilities is still being studied. Since 1990, Peter Salovey and John D. Mayer – considered
How to lead and survive in our multi-generational workforce
Leaders today are facing the most complicated workforce in the history of Corporate America. For the first time ever, four generations are working side-by-side, each at different life stages, and each with conflicting perspectives, expectations and needs. The members of each of these groups –
Expert advice on how to deal with difficult people
One of the first people to study difficult employees in the workplace and to assign specific characteristic descriptors to these groups of people was Robert M. Branson. In 1981, he wrote a book called “Coping with Difficult People.” In this book, he identifies seven categories of difficult
