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In the M&R business, good enough never is
About 15 years ago, I was fortunate to attend a conference where the keynote speaker’s focus was quality. This person was a successful entrepreneur and had built a top-flight company over the past two decades. The company’s success was based on making the best-quality, best-tasting cookie
You need to take care of your customers, your operators and your techs!
The customer is the end reason that the plant exists. However, the people who interact with the customer are employees. Management’s focus must be on those interfaces. They cannot get to the customer otherwise. Therefore, I would direct management to focus on employee development, training, behavior,
Questions, comments and random thought triggers on maintenance
I evaluate maintenance operations on the existence of effective PM programs, a working and meaningful work order and information system, effectiveness of the stockroom, and the processes in place to support the technician. Are there contingent processes in place for handling emergencies? Are there seasonal
Let risk and your equipment determine your maintenance strategy
When I attend conferences and workshops and read articles on maintenance and reliability, more and more I hear people touting that preventive maintenance is more costly and not the right approach. When we talk about preventive maintenance, we are primarily talking about time-based inspections, but it
