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You need to take care of your customers, your operators and your techs!
The customer is the end reason that the plant exists. However, the people who interact with the customer are employees. Management’s focus must be on those interfaces. They cannot get to the customer otherwise. Therefore, I would direct management to focus on employee development, training, behavior,
Questions, comments and random thought triggers on maintenance
I evaluate maintenance operations on the existence of effective PM programs, a working and meaningful work order and information system, effectiveness of the stockroom, and the processes in place to support the technician. Are there contingent processes in place for handling emergencies? Are there seasonal
Keep maintenance simple: Use senses and sensibility
What good is it to have advanced maintenance techniques if they have no real benefit over simple basic maintenance? Now I am not saying go and throw away all of your fancy toys. What I am saying is that you don’t have to have advanced tools for every maintenance task. I have seen many maintenance
Craft skills: Who are you going to call when it hits the fan?
While it seems that every day as of late reminds us of impending doom and gloom, Neil Strauss gives us a new book entitled “Emergency” that details actions to take when disaster strikes. It was the “bonus” tip that struck home. “Make friends with your neighbors, especially
